What is the policy on refunds?
August 17, 2021 by invisibledomination
If for any reason you are unhappy with our services, please let us know right away. We’ll do everything we ...
What is the policy for the 100% Satisfaction Guarantee?
August 17, 2021 by invisibledomination
Let us know if you are unhappy with your cleaning for any reason and we will send someone to do ...
Do Tidy Maids professionals go through a background check?
August 17, 2021 by invisibledomination
Yes. The last step in our screening process is a detailed nationwide background check.
How do I know my billing information is kept safe and secure?
August 17, 2021 by invisibledomination
Security is one of our top priorities, and we ensure that your payment details are safe with three levels of ...
What happens if something goes wrong during my cleaning?
August 17, 2021 by invisibledomination
We sure hope it won’t, but if something goes wrong, please let us know right away and we’ll do everything ...
Can I trust Tidy Maids professional cleaners?
August 17, 2021 by invisibledomination
Definitely. All of our professional cleaning crew have passed nationwide criminal background checks and been interviewed in person. Tidy Maids ...
How do I refer my friends to Tidy Maids?
August 17, 2021 by invisibledomination
Obtain your referral ID by logging into your account at https://tidymaids.launch27.com/login and send it to your friends. If your friend ...
I bought or have been gifted a voucher. How do I redeem it?
August 17, 2021 by invisibledomination
If you do not already have an account, you can enter the coupon code directly into our online booking form. ...
Why is the $20 discount voucher only for first-time customers?
August 17, 2021 by invisibledomination
The $20 discount voucher is a reward for bringing your business to Tidy Maids, but we offer many other incentives ...
Can I use a coupon on an existing appointment?
August 17, 2021 by invisibledomination
Yes, of course! Simply log into your account at https://tidymaids.launch27.com/login and click on your name in the right-hand corner of the ...